Why is my form not displaying when the QR code is scanned?

Your form may not appear because of its repeat-display settings or, for a Form QR Code with geofencing enabled, its location restrictions.

The form is set to display only once

When Do not show this form multiple times to the same user is enabled, the form is displayed only once on the same device or browser. After the form is submitted, it will not appear again when the QR code is scanned from that device or browser.

To display the form on every scan, disable this option under Form Settings.

Geofencing is restricting access

If Geofencing is enabled for your Form QR Code, the form may not open when the user is outside all allowed locations or their precise location is unavailable.

The form follows the corresponding setting:

• If outside allowed locations: Users see your configured message or are redirected to another URL.
• If precise location is unavailable: Users see your configured message, are redirected to another URL, or have access evaluated using approximate IP-based location rules.

If you need further assistance, please contact support at support@qrcodechimp.com.