As a merchant, how can I assist my customers after they claim their profiles?

As a merchant, you can provide limited customer support to help your buyers manage their digital profiles. This includes:

• Assisting customers with password resets.
• Re-sharing the customer’s Edit Profile link if they are unable to find it.
• Monitoring when customers’ claimed profiles are active.
• Offering technical support during the claiming process.
• Reminding your customers to renew their subscription if it has expired.