My CNAME verification is failing, what should I do?

If your CNAME verification is failing, follow these troubleshooting steps to resolve the issue.

Immediate Actions:

1. Take a screenshot of your DNS settings page from your domain provider.
2. Share the screenshot with our support team (support@qrcodechimp.com) so we can check and reply accordingly.
3. Make sure you don't have a proxy enabled on the added CNAME record.

Common Issues to Check:

• Verify the CNAME record points to the correct target provided by QRCodeChimp.
• Ensure there are no typos in the subdomain name or target value.
• Check that DNS changes have had time to propagate (up to 24 hours).
• Disable any proxy settings (like Cloudflare proxy) on the CNAME record.

What to Include When Contacting Support:

• Screenshot of your DNS settings page.
• Your subdomain name (e.g., app.yourdomain.com).
• Your domain registrar/hosting provider name.
• When you added the CNAME record.

Our technical team will review your configuration and provide specific guidance to resolve the verification issue.