How to fix errors in bulk upload of digital business cards?
Please refer to the user guide provided below for guidance to fix the errors during the bulk upload of digital business cards.
Note: The "Row#" column indicates the specific row number within the Excel sheet (excluding the Header row) where the identified error is located.
For example, if an error is indicated in Row# - 1, this means that the error is present in the second row of your Excel file.
- Error: Short Url Already exists
What caused this error? |
How to fix this error? |
The page code entered in the mentioned Row# of your Excel file is already associated with another QR code within our database. |
Enter a different page code in the specified Row# of your Excel file, save the updated file, and proceed to re-upload it. |
- Error: Duplicate Short Url record
What caused this error? |
How to fix this error? |
The page code entered in the mentioned Row# of your Excel file has been utilized multiple times within the Excel sheet. |
Enter a different page code in the specified Row# of your Excel file, save the updated file, and proceed to re-upload it. |
- Error: Short Url - Only alphanumeric and hyphen is allowed
What caused this error? |
How to fix this error? |
The page code entered in the specified Row# of your Excel file contains special characters or spaces that do not align with the required format (alphanumeric and hyphen only). |
In the specified Row# of your Excel file, enter an alphanumeric page code that does not include any special characters or spaces, with the exception of a hyphen. Save the updated file, and proceed to re-upload it. |
- Error: Columns not found
What caused this error? |
How to fix this error? |
The mandatory column names 'QR Name' and 'Page-code' in the uploaded Excel file are lacking the asterisk (*) symbol. |
Replace the mandatory column names QR Name and Page-code with QR Name* and Page-code* in your Excel file respectively. Save the updated file and proceed to re-upload it. |