I'm locked out of my account. What is the process to regain access?

If you have access to your registered email address, please try to reset your password by clicking the Forgot Password link on the Sign In pop-up. Refer to this faq for detailed steps: How do I reset my QRCodeChimp account password?

If you are unable to reset the password, follow the steps based on the type of email you used for registration.

Case 1: Personal email address (for example, @gmail.com or @hotmail.com)

Please email us from your registered email address. Our support team will verify your request and help you regain access.

Case 2: Company or professional email address (for example, @yourcompany.com), and the person managing the QRCodeChimp account has left

Please ask an authorized person in your company (for example, HR) to email us a formal request to update the account’s email address to the new one.

After verification, we will complete the change and restore access.