When I send my digital business card QR code link via WhatsApp, why does the image not appear?
If the image does not appear in the WhatsApp preview when you share your digital business card link, it may be due to one of the following reasons:
- The profile image used in your digital business card is larger than 300 KB. WhatsApp only displays link preview images that are 300 KB or smaller.
- The recipient has turned off image previews in their WhatsApp settings. In this case, the preview will not appear even if the image size is within the limit.
To ensure the preview appears, keep your profile image under 300 KB and verify that the recipient’s WhatsApp settings allow image previews.